All parents know that when things happen with their children, it’s not always during pediatrician office hours. It’s common for little ones to have fever spikes, tummy aches, breathing sounds change, and more, later in the evening or on the weekend. As parents scramble for answers, they often find themselves in panic mode and don’t know where to turn. The good is that this is changing with a new texting platform by Avocado Health.
“Too often, parents are Googling for health answers for what their child is experiencing, and we know how frightening those responses can be,” said Cristina Bernardo, who co-founded Avocado Health with her husband. “We know first-hand how scary it can be when you need answers, and we wanted to do something to help parents everywhere.”
Bernardo, along with her husband Hans Kulberg, who have five children, founded the platform after experiencing their own parenting-related trauma. They lived through a painful experience of having their daughter, Aviva, be born full-term and healthy, only to end up experiencing multiple unexplained hospitalizations during her first year of life. She then passed away due to unknown causes before reaching her first birthday.
The isolation and powerlessness they felt during that time led them to want to ensure other parents had access to answers beyond Google searches. Their Avocado Health platform is based on empathy and the belief that when parents feel more confident, they can make better decisions for their children. Today, they have a popular system called Avocado Health Parenting Club. Parents who join it can send text messages 24/7 and receive immediate responses to their questions. This brings a sense of relief that can’t be achieved through an online search or an AI tool.
According to the U.S. Department of Health and Human Services, parents consistently report experiencing high levels of stress, with children’s health ranking as one of the top reasons contributing to it. The stress parents feel when they have questions about their children’s health after hours or on the weekends only adds to the issue. Searching online for answers may increase the stress and leave them with even more questions. Many parents turn to AI and social media looking for answers, only to get misinformation.
Here are the things Avocado Health wants people to keep in mind when dealing with a health-related issue and their child:
- Start by asking one question. Is it something that can wait, or does it need immediate care? Receiving a quick evaluation regarding the urgency of the matter can help prevent unnecessary emergency room visits and ensure quicker care when it actually matters.
- Exercise caution when looking for answers. When stress is high, it is important to be cautious when using social media and Google to find information. The search engine results can put parents in a panic and amplify the fear, rather than provide clarity.
- Seek clinically vetted pediatric sources for advice. For parents to make informed decisions rather than reactive ones, they need information from evidence-based sources.
- Don’t replace the pediatrician. Even Avocado Health’s resource shouldn’t be a replacement for the pediatrician. It’s a tool to bridge the gap between the pediatrician’s office hours and getting some clarity. Getting some calm validation helps parents think clearly under stress.
- Be aware of milestones. Knowing what’s typical at each developmental stage can help parents recognize when extra support or early intervention may be worth discussing sooner.
- Keep it simple. Avoid getting advice and information from multiple sources, as this can add to confusion and misinformation. The goal is to keep it simple, sticking to fewer steps and platforms, so that it makes a real difference.
“Parenting questions don’t stop once the pediatrician’s office closes,” said Kulberg. “Our goal is to bridge the gap and help parents get reliable and trusted information, no matter what time or day it may be. It brings a sense of relief that we wish we’d had.”
Avocado Health helps to close the gap in care and helps ensure parents don’t feel isolated. It provides everyone with access to high quality pediatric health advice within minutes, and it has been designed to be accessible for everyone. The information provided helps parents feel more confident, less overwhelmed, and helps improve the child’s overall well-being. It also helps to reduce healthcare costs and normalizes asking for help.
Those who join Avocado Health can text their questions anytime and receive immediate 24/7 responses. The responses are tailored to answer their questions using evidence-based pediatric and child development resources. The information has been clinically vetted and is continuously reviewed by a team of pediatric specialists. This ensures that parents are receiving current recommendations and advice that their pediatrician would likely be giving them if it were during office hours. The club offers a free trial period for parents. To get more information, visit the site at: https://avocadohealth.ai/
About Avocado Health
Avocado Health is a 24/7 SMS-based parenting support platform that combines human expertise with trusted, clinically vetted AI to deliver instant, personalized guidance when parents need it most. Built entirely through text messaging, Avocado Health offers a parent-coach-in-your-pocket experience without apps or technical barriers and is designed to support families with empathy, clarity, and confidence while reinforcing clinical care. Learn more at www.avocadohealth.ai.
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